Terms of Service
Last updated: Tue May 12 -2026
Welcome to Lumiq.ai (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, AI automation services, software, and related offerings.
By accessing or using our services, you agree to these Terms. If you do not agree, you must not use our services.
1. Company Information
Lumiq.ai
Navi Mumbai, India
Email: [email protected]
2. Services
Lumiq.ai provides AI-powered automation services, including but not limited to:
AI chatbots
Lead generation systems
Appointment-setting automation
CRM integrations
Customer support AI systems
Workflow automation
AI consulting and implementation services
We may modify, improve, suspend, or discontinue any part of the services at any time without prior notice.
3. Eligibility
By using our services, you confirm that:
You are at least 18 years old or the legal age in your jurisdiction.
You have the legal authority to enter into these Terms.
You will use the services only in compliance with applicable laws and regulations.
Our services are intended primarily for businesses and professional use.
4. User Responsibilities
You agree not to:
Use the services for unlawful, fraudulent, or abusive activities.
Violate intellectual property rights.
Attempt to reverse engineer, disrupt, or interfere with the services.
Upload malicious code, spam, or harmful content.
Use AI-generated content for illegal, misleading, or harmful purposes.
Misrepresent AI-generated outputs as guaranteed factual information.
You are solely responsible for how you use the outputs generated through our services.
5. AI Services Disclaimer
Our services may utilize artificial intelligence and machine learning technologies.
You acknowledge and agree that:
AI-generated outputs may contain inaccuracies, errors, or incomplete information.
AI responses should be reviewed by humans before relying on them for business, legal, financial, medical, or other critical decisions.
We do not guarantee the accuracy, reliability, or suitability of AI-generated content.
Lumiq.ai is not liable for decisions or actions taken based on AI-generated outputs.
6. Payments & Billing
Fees for services will be communicated separately through proposals, invoices, subscriptions, or agreements.
Unless otherwise stated:
Payments are due according to the agreed billing terms.
Subscription services may renew automatically unless canceled.
Failure to pay may result in suspension or termination of services.
Refunds are provided only where required by law or explicitly agreed in writing.
Third-party payment processors may handle billing and payment processing securely.
7. Intellectual Property
Our Intellectual Property
All website content, branding, software, systems, designs, and proprietary technology provided by Lumiq.ai remain our exclusive property unless otherwise stated.
You may not copy, reproduce, distribute, or exploit our intellectual property without written permission.
Client Content
You retain ownership of any data, materials, or content you provide to us.
By using our services, you grant us a limited license to process and use such content solely for providing the services.
AI Outputs
Subject to applicable law and third-party provider policies, you may use AI-generated outputs created for your business purposes. However, we do not guarantee exclusivity or intellectual property protection for AI-generated content.
8. Third-Party Services
Our services may integrate with third-party platforms and providers, including:
OpenAI
GoHighLevel
Twilio
CRM providers
Payment processors
We are not responsible for the availability, security, or practices of third-party services.
Your use of third-party platforms may also be governed by their own terms and policies.
9. Privacy
Your use of our services is also governed by our Privacy Policy.
By using the services, you consent to the collection and use of information as described in the Privacy Policy.
10. Service Availability
We strive to maintain reliable services but do not guarantee uninterrupted or error-free operation.
We may perform maintenance, updates, or modifications that temporarily affect availability.
11. Suspension & Termination
We reserve the right to suspend or terminate access to the services if:
You violate these Terms
You misuse the services
Payment obligations are not met
Required by law or security concerns
You may stop using the services at any time.
Upon termination, your right to access the services will end immediately.
12. Limitation of Liability
To the maximum extent permitted by law:
Lumiq.ai and its owners, employees, contractors, and affiliates shall not be liable for:
Indirect or consequential damages
Loss of profits or business opportunities
Data loss
AI-generated inaccuracies or errors
Service interruptions
Third-party platform failures
Our total liability for any claim related to the services shall not exceed the amount paid by you to us during the previous 3 months.
13. Indemnification
You agree to defend, indemnify, and hold harmless Lumiq.ai from any claims, damages, liabilities, and expenses arising from:
Your misuse of the services
Your violation of these Terms
Your violation of applicable laws or third-party rights
14. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Maharashtra, India.
15. Changes to These Terms
We may update these Terms from time to time.
Updated versions will be posted on this page with a revised “Last updated” date.
Continued use of the services after changes become effective constitutes acceptance of the updated Terms.
16. Contact Information
If you have questions regarding these Terms, you may contact:
Lumiq.ai
Navi Mumbai, India
Email: [email protected]
